ENBORNE VINEYARDS LIMITED

Please read these Terms and Conditions ("Ts & Cs") carefully.  They apply to all sales within the United Kingdom of products by Enborne Vineyards Limited, a company registered in England and Wales with company number: 07857080, VAT Registered Number: 228 2586 92, AWRS number: XXAW00000100614 and with a registered office address of Church Farm, Enborne, West Berkshire, RG20 0HD.  

If you wish to place an order for delivery outside the United Kingdom, please contact: [email protected]

In these Ts & Cs, references to "we", "us", "the Company", "EVL" and "All Angels" are to references to Enborne Vineyards Limited.  All Angels is a registered trademark of Enborne Vineyards Limited.  

Also in these Ts & Cs, references to "you", "your", "the Customer" are to the person placing an order for the purchase of products from Enborne Vineyards Limited.

You agree to be bound by these Ts & Cs by continuing to access this site and / or by placing an order for the purchase of products from EVL.  We reserve the right to modify these Ts & Cs at any time without notice and such modified terms will apply with immediate effect to all orders placed subsequently or not confirmed by us at that time.

1. We may only sell alcohol to persons of legal age to purchase alcohol in their country of residence: in the United Kingdom that age is 18 and over. Access to the site is restricted to persons aged 18 and over.  In placing an order, you warrant that you are of legal age to purchase alcohol in your country of residence and that you are not buying alcohol for someone who is not of legal age to purchase alcohol in their country of residence.  We reserve the right to refuse to accept an order in our sole discretion if we have reason to believe that this condition is not satisfied.

2. Your use of EVL's online store will ask for your email address and telephone number (for delivery purposes) when you order.

3. It is your responsibility to ensure that all information is accurate and complete for the purposes of placing and delivery of an order. 

4. Each order placed by a Customer shall be deemed an offer and shall be subject to acceptance by EVL by way of an email (a "Confirmation Email") sent to you at the email address you provide in your online account. EVL may refuse to accept an order for any reason and without giving any reason.  Please note that an on-screen acknowledgement of an order does not constitute acceptance of that order.

5. We must receive payment of the whole of the price for the products that you order and for delivery before your order can be accepted.  We accept payment by Stripe. Your credit card details are captured securely within Stripe. At no time do our employees or any person within our company see any details of your credit card.  If your payment is reversed, we may cancel your order and repossess any products we have shipped or delivered.

6. The prices for our products are as set out on our website and may change.  While every effort is made to ensure the published price of the products is accurate, we cannot guarantee pricing will be correct in all circumstances or that all products will be available at all times. In the event of a pricing error, we will offer you the option of a completion of the order at the correct price, a replacement or a refund, at your discretion. We reserve the right to withdraw any promotional offers at any time.  All prices are in British pounds and are inclusive of VAT unless otherwise stated.  The cost of delivery will be as stated on our online store.  Once payment has been made and your order accepted, title in the products will pass to you.

7. If we are unable to accept or fulfill an order or if we cancel an order for any reason, we will promptly notify you and offer you a refund or, at our discretion, a replacement or alternative product which you will be free to accept or reject at your discretion.  We will not be obliged to offer any additional compensation for disappointment suffered.

8. In respect of all orders dispatched, the risk in the products shall pass to you immediately on delivery.  We will deliver the products ordered by you to the address you give us for delivery at the time you make your order at the Checkout. It shall be your responsibility to ensure that someone is available to take delivery or that a secure location is specified in the delivery details at which the products may be left.  We will not be liable for any loss or damage suffered as a result of the carrying out delivery instructions given by you and the products being subsequently lost or stolen.

9. Any delivery dates supplied through the online store or following acceptance of an order are given in good faith and in the expectation that we will be able to fulfil them. Notwithstanding the foregoing, the Customer accepts that time is not of the essence and EVL shall be under no liability for loss, damage or expense suffered by the Customer or any third party arising from the failure of EVL to deliver on any specified date or time or place.

10. Delivery will be made as soon as possible after your order is accepted (usually dispatched within 5-7 working days from the date the order is accepted). Please note that at those times of the year when high volumes of orders are being placed, e.g. Christmas, Easter etc., we cannot always guarantee delivery within the usual timeframe.

11. You have a right to cancel your order by notifying us at [email protected] within fourteen (14) days after the date we accept the order. However, we are only obliged to reimburse the cost of returning items where they were delivered in error, or the products were damaged or defective at the point of delivery.

12. You cannot cancel your order if:
    
    1. the goods you have ordered have been made specifically to your order from their generic form;
    2.  the goods have been opened by you or any seals broken; or
    3. the goods have been altered, marked or damaged by you in any way.

13.  If you have received the products before you cancel your order then unless under Clause 12 you do not have a right to cancel, you must send the products back to our contact address at your own cost and risk for receipt by us no later than 7 days after our delivery (or, if later, 14 days after the date we accept the order). If you cancel your order but we have already processed the products for delivery you must not unpack the products when they are received by you.  Time shall be of the essence and we shall not be obliged to accept any returns made after these dates or process any refunds in respect of such late returns.

14. We shall not be obliged to give any refund if the products are not returned in their original condition, wrapping and packaging.

15. We will provide a full refund or replacement for any products which are defective or not as described. In such event, subject to Clause 19 below, you have a period of thirty (30) days, starting from the date of delivery of the order, to reject any product contained in the order. This condition does not affect your statutory rights.

16. Once you have notified us that you are cancelling your order, unless you are not entitled to cancel the order or to receive a refund, any sum paid to us by bank transfer or debited to us from your credit card will be re-credited to your account as soon as possible after the products in question have been returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall not be obliged to refund or re-credit you.

17.  If you wish to exchange a product, additional shipping charges may apply together with the difference (if any) between the prices of the original and the replacement product.

18. The images, digital copies, descriptive matter and specifications of the goods contained on the online store are posted for the sole purpose of giving an approximate idea of the goods and you acknowledge that there may be differences.

19. If the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address or at [email protected] of the problem within 2 days of the delivery of the products.  In the absence of notification within 2 days of delivery, the products shall be deemed to have been delivered in accordance with your order.

20. If you do not receive goods ordered by you within 21 days of the date on which we accepted your order, you should notify us within 14 days, failing which we shall have no liability to you.  Our sole liability to you shall be, at our option, to make good the order or to provide you with a refund within 30 days of your notification.

21. We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, failure of ISP or telecommunications provider, failure of delivery company, war, riot, civil commotion, malicious damage, compliance with any law or government order, rule, regulations or direction, flood, fire, storm, act of God, pandemics, lock-downs, explosion or accident, or acts of terrorism.

22. Any implied warranties or conditions in respect of products or other services supplied by EVL, save only for those provided under the Sale of Goods Act 1979, are hereby expressly excluded and EVL shall not be liable for any loss injury or damage arising directly from the use, application or storage of such products except where such liability cannot be limited in law.  Save as precluded by law, we will not, in any circumstances, be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question

23. Notwithstanding the foregoing, nothing in these Ts & Cs is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

24.  Please consume alcohol in moderation and be aware that sparkling wines can be volatile due to the build-up of gas: extra care should be taken when uncorking, including angling the bottle away from the face, eyes and other people.

25. Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be in writing and sent to our registered office address: Enborne Vineyards Limited, Church Farm, Enborne, West Berkshire, RG20 0HD

26. Each of the provisions of these Ts & Cs is severable and distinct from the others and if at any time any one or more of such provisions is or becomes invalid, illegal or unenforceable in any respect under any law, the validity, legality and enforceability of the remaining provisions shall not be in any way affected or impaired thereby.

27. Any variation of these Ts & Cs requested by you shall only be effective if in writing and acknowledged in writing by EVL.

28. We adhere to the procedures set out in the UK Data Protection Act 1998 in the storage and disclosure of any data to prevent unauthorised access. Your information will be used to process orders and for the use of marketing, as set out in our Privacy Policy.

29. All of the copyright in the products and designs, material, documents, site design, graphics, systems, codes and connections contained on our Website or linked to it and the selection and arrangement thereof are owned by or licensed to us, the Website designers or the publishers of those sites to which this Website links. All rights are reserved. You are entitled to electronically copy and to print in hard copy sections of this Website for the sole purpose of placing an order with us or for viewing our product range and not for any other purpose. Any other use of material on this Website, including photocopying, modifying and/or distributing any pages printed off this Website for the purposes other than those noted above, without our prior written consent, is strictly prohibited.

30. Except for our affiliates, directors, employees or representatives, a person who is not a party to these Ts & Cs has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Ts & Cs but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

31. These Ts & Cs and any order or contract between us to which these Ts & Cs apply shall be governed by and interpreted in accordance with English law.  You and EVL submit to the exclusive jurisdiction of the courts of England and Wales as regards any claim, dispute or matter (whether contractual or non-contractual) arising out of or in connection with these Ts & Cs and any agreement relating to the supply of products to you by us.

32. These Ts & Cs, together with our online store prices, delivery details, contact details and Privacy Policy, set out the whole of our agreement relating to the supply of the products to you by us.

33. If you are unhappy with any aspect of our service to you, please do not hesitate to contact us by email at [email protected]